The National Organization for Social Insurance (NOSI) has issued General Circular No. (1) of 2026, regulating the full cycle of procedures for the use of electronic signatures (tokens) by employers via the Authority’s electronic platform.
This circular establishes a comprehensive procedural framework governing registration, subscription, termination, wage amendments, cancellation of electronic access, and linking multiple establishments under one electronic signature.
Table of contents
- First: Initial Subscription to Electronic Services (First-Time Registration)
- Second: Electronic Services (Subscription, Termination, and Wage Amendments)
- Third: Cancellation of Electronic Transactions
- Fourth: Linking Multiple Establishments to One Electronic Signature (Token)
First: Initial Subscription to Electronic Services (First-Time Registration)
To access electronic services for a specific establishment, the employer or authorized signatory must first obtain an electronic signature (token) from a licensed electronic signature service provider. Thereafter, the following procedures shall be completed:
1- Account Creation on the Platform:
- The employer or authorized signatory logs into the Authority’s electronic platform: NOSI Electronic Platform
- A personal account is created by selecting “Create Account” and entering the required data.
2- Account Verification
- The Authority sends a confirmation email to verify the registered email address.
- Upon activation, an OTP (One-Time Password) is sent via SMS to the registered mobile number to complete account activation.
3- Submission to the Competent Social Insurance Office
The employer or authorized signatory must visit the competent Social Insurance Office to submit a request for authorization to use electronic services for the establishment, accompanied by the following documents:
- Establishment data update request
- Recent copy of the Commercial Register
- Copy of the Tax Card
- Electronic signature authorization form
- Copy of the National ID
- Copy of the token agreement indicating start and expiry dates
- A digital copy of all documents in a single PDF file not exceeding 2 MB
4-Procedures of the Competent Social Insurance Office
The competent office shall:
- Ensure compliance with all controls stipulated under Clause Five of the Circular
- Review original documents and verify them against submitted copies, with certification of conformity
- Access the “Establishments” and “Authorized Signatories” sections on the platform and link the token to the establishment
Second: Electronic Services (Subscription, Termination, and Wage Amendments)
A. Employee Subscription Service (Form No. 1)
(1) Procedures of the Authorized Electronic Signatory
The authorized electronic signatory shall:
- Log in to the platform as an establishment via: NOSI Electronic Platform
- Access the employee subscription service and enter the employee’s insurance number
- Download the Excel form template
- Complete all required data fields
- Sign the form using the electronic token
- Re-upload the signed form to the platform during official working days and hours
- Upload all required supporting documents in a PDF file signed electronically
(2) Procedures of the Electronic Platform
The platform shall:
- Verify that the electronic signature matches the one previously linked to the establishment
- Request supporting documents to validate the job title (for professional roles) and the employee’s medical fitness report
- Automatically register insurance coverage upon submission for all professions, except:
- Syndicate professions
- Specialized professions
- Managerial roles (provided that the subscription start date does not precede the first day of the month preceding the submission month)
- For the above exceptions, registration is completed upon approval by the competent officer
- Forward the request and attachments to the competent Social Insurance Office
(3) Procedures of the Competent Officer
The competent officer shall:
- Review the submitted form and documents via the platform
- Determine the application status as follows:
- Approval: the platform registers the employee’s coverage automatically
- Rejection: the request is rejected with reasons, and the applicant is notified electronically
B. Termination of Employee Subscription (Form No. 6)
(1) Procedures of the Authorized Electronic Signatory
The authorized signatory shall:
- Log in to the platform
- Access the termination service and enter the employee’s insurance number
- Download and complete the Excel form
- Sign using the electronic token
- Re-upload the form during official working days and hours only
(2) Procedures of the Electronic Platform
The platform shall:
- Verify the electronic signature
- Automatically terminate the employee’s coverage, provided that:
- The termination date does not precede the first day of the month preceding submission
- The reason for termination is limited to:
- End of contract
- Resignation
- Retirement
C. Amendment of Employee Wages (Form No. 2)
(1) Procedures of the Authorized Electronic Signatory
The authorized signatory shall:
- Log in to the platform
- Access the wage amendment service and request the form
- Receive an Excel form containing current employees within 24 hours via email
- Update wages in accordance with minimum and maximum thresholds set by the Authority and the establishment’s wage structure
- Sign the form electronically using the token
- Re-upload the form during official working hours (Saturday to Wednesday)
(2) Procedures of the Electronic Platform
The platform shall:
- Verify the electronic signature
- Forward the form to the General Department for the Development of Insurance Coverage Applications and Insurance Numbers
(3) Procedures of the Competent Departments
The competent departments shall:
- Review the wage data
- Approve the request if compliant
- Automatically update employees’ wages upon approval
Third: Cancellation of Electronic Transactions
1- Procedures of the Employer
The employer or authorized signatory shall submit a request to cancel electronic services, stating the reason (e.g., loss or damage of the token, expiration, termination of authorization), along with a copy of the National ID.
2- Procedures of the Authority
The competent officer shall:
- Verify the submitted data
- Register the request internally
- Suspend electronic service access for the employer or authorized signatory
Fourth: Linking Multiple Establishments to One Electronic Signature (Token)
The Authority allows employers owning multiple establishments to link all entities to a single electronic signature, facilitating unified digital transactions.
1- Submission Procedures
The employer or authorized signatory shall submit:
- A request to link multiple establishments
- A copy of the Commercial Register
- A statement listing the establishments to be linked
2-Procedures of the Social Insurance Office
The Social Insurance Office shall:
- Verify compliance with the Circular’s controls
- Review and validate submitted documents
- Confirm completion of required forms
- Forward the request to the Quality Control Department
3- Procedures of the Regional Quality Control Department
The department shall:
- Review the request substantively and procedurally
- Forward it to the Central Quality Control Department
4- Procedures of the Central Quality Control Department
The central department shall:
- Ensure completeness of all documents and data
- Verify the status and compliance of all establishments
- Review Commercial Register data, including the responsible manager
- Coordinate with the electronic platform administration to enable linking permissions
- Notify the competent office to finalize implementation
